Privacy Policy

Last updated: March 2026

At ConnectPlay, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application in compliance with the General Data Protection Regulation (GDPR/DSGVO).

1. Data Controller

The data controller responsible for your information is ConnectPlay Team. For any privacy-related inquiries, please contact us at privacy@connectplay.de.

2. Information We Collect

Personal Data: We collect information that you voluntarily provide, such as your name, email address, password, and mobile number during registration. If you give consent, we also capture precise location data to show you nearby sports activities.

Usage Data: We automatically collect information about how you interact with our services, including device identifiers and IP addresses.

3. Legal Basis for Processing

We process your data under the following legal bases of GDPR Article 6:

Consent: You have given clear consent.
Contract: Processing is necessary for a contract we have with you.
Legitimate Interests: Necessary for our legitimate interests (e.g., security, service improvement).

4. How We Use Your Information

To provide and maintain our service, including account management.
To display relevant sports activities based on your location.
To enable communication through chat and invitations.
To send push notifications and activity updates.

5. Data Retention & Security

We retain your personal data only as long as your account is active. We use industry-standard encryption and security measures to protect your data from unauthorized access.

6. Your Rights Under GDPR & Account Deletion

As an EU resident and user of ConnectPlay, you have the right to access, rectify, or erase your data. You can delete your account and all associated personal data at any time directly within the ConnectPlay mobile app under Profile > Delete Account, or by emailing our data protection team at privacy@connectplay.de. Upon account deletion, all personal profile information, chat messages, activity participations, and uploaded media are permanently erased.

7. Contact Us

For any questions regarding this policy, contact us at privacy@connectplay.de.